Looking for inspiration to help your small business develop and move in the right direction?  You might not have thought it at first, but television show ‘The Voice’ could be that inspiration and here we look at what you can learn from the show to help improve your small business. Offer something different…but not too different The basis of The Voice is it’s a talent show. [...]

As a small business owner, it’s highly likely you think of your small business as a baby. You’ve brought it into this world, cared for it, nurtured it and dedicated what seems like every waking hour of your life to it to ensure it develops. It’s because of this why, understandably, you can become very overprotective of it, something that becomes all that more apparent when you look [...]

A few weeks ago, I talked about customer complaints and how to deal with them, limiting the problems often associated with complaints from customers. Today, I want to provide an insight into how any small business can take advantage of a complaining customer, whether they’ve passed on a slightly negative comment while being served or they’ve raised a formal complaint after an experience [...]

Progression is almost always a stumbling block in one way or another for businesses, either because they don’t know exactly how to move to the next level or they believe it will happen naturally – something that although essentially true, very often requires a helping hand. One of the most difficult progression periods for many is the movement from being a one-person outfit to a small business [...]

To succeed in any given industry, every business needs to connect with their customers. For some businesses, this is relatively easy – businesses that have customer-facing staff, for example, will train and develop these members of staff to provide the best quality customer interaction and experience as possible. For those businesses where there are no customer-facing staff – such as those [...]

Launched in May 2003, LinkedIn has revolutionized the way we network, allowing for each and every one of its 80 million users to create their own professional network of friends and colleagues. And whilst this is LinkedIn’s most basic use, it has developed so extensively over the past seven years that it has become so much more than a place for you to link up with past and present colleagues, [...]

No matter whether you operate an internet based service from your bedroom or you have a small retail unit and employ two or three members of staff, there are two things that every small business needs to be able to develop and expand – time and money. The first, time, is something that you can create yourself.  By reorganizing your calendar and pencilling in a few hours each week to be able [...]

It’s been discussed on BizAmmo in the past just how beneficial utilising Twitter can be for your small business and how you should go about using it. Giving you an instant method of communication between you as a company and your past, present and prospective consumers, take a look at any business around the world today with some form of online presence and it’s highly likely that you’ll [...]

It seems that everyone around the world has at least heard of Twitter. The social networking website that was launched on 15 July 2006 and which has a projected 2010 annual turnover of $150 million, Twitter allows its users to interact with one another by way of messages that contain no more than 140 characters. No matter how large Twitter becomes and how many people it serves, however, if you don’t [...]

For most small businesses, irrelevant of what they offer or what industry they operate in, chances are they’ll have to pitch to prospective clients at least a handful of times throughout the year. Sometimes, these pitches can be nothing more than a well put together report that provides in-depth information about the business. On other occasions, however, the more traditional route needs to be [...]