When you’re a large business, you can afford to lose customers. Offering a diverse range of products to customers all around the world, the simple fact is you’re never going to please everyone, but when you have a turnover of a few million dollars per… Read More
I completely understand this sounds like a strange topic to discuss. No one wants to be ill, it’s almost impossible to plan when you’re going to be ill and therefore it seems like trying to ensure your small business continues to be a success when… Read More
If there’s only one thing you can guarantee as a small business owner, it’s that you’ll be short on both time and money. Unfortunately, this combination can mean a whole host of problems are presented during your business’s development. For example, when it comes to… Read More
Look back before the invention of the internet and you’ll find that most small businesses started locally. They’d setup shop or office and provide products or services to those in the local area – it was just the said thing to do and there was… Read More
Seeing money land in your bank account is one of the most satisfying sights as a small business owner. Especially in the early days, when you’re not making a huge amount of money, it’s confirmation that the products or services you’re offering are right for… Read More
All businesses have to develop as times goes by. It’s just something that is a necessity of running your own organisation. Processes need to change, approaches have to be amended and at the end of the day, it all comes back to the fact that… Read More
When your small business is growing and expanding, it can be a particularly exciting time. Evidence that your hard work after what could very easily be many months – or even years – is paying off, it’s a fantastic boost to your confidence knowing that… Read More
Earlier in the month, I talked about how best to deal with complaints from your customers (‘How To Effectively Deal With Customer Complaints‘). As all complaints aren’t simple and straightforward to resolve, today I want to look more closely at how you can prevent a… Read More