When you’re a small business owner, especially when you’re first starting up, it can seem as though you’re putting in 24 working hours each day, seven days a week.
OK, this may not be exactly true when it comes to looking at exactly how much you’ve worked, but not only does it feel like you’ve worked all hours, you actually need to be available as much as you possibly can.
However, this doesn’t mean that you have to be sat in a store or behind a computer 24 hours a day – you just need to make sure that you can effectively manage your small business right around the clock, something that you can do by following these three points.
1. Have a work cell phone
Arguably the most important piece of technology you can utilize to ensure you can manage your small business 24 hours a day, having a dedicated work cell phone that has the capability to send e-mails is nothing short of fantastic – and imperative.
Ensuring you can stay in touch with all of your customers at any point throughout the day, with a good quality work cell phone, there really is no reason why you should ever fail to manage your business 24 hours a day, if need be.
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2. Live by your diary
Failure to prepare is preparing to fail and it’s for this reason why you should live your working life by your diary. Write down every single thing that needs to be done each day, week and month and where possible, sync it with your cell phone and computer so you can constantly keep updated.
It may sound a little too regimented for some, but by having a diary that explains exactly what you need to do, you can be certain that you can effectively manage your small business no matter what time of day it is or where you are in the world.
3. Don’t be afraid to switch off from your customers
One of the aspects of running a small business that many people find hard to do is to switch off from customers. As you’re looking to constantly grow and develop your small business, it seems as though you need to be able to meet the demands of every single customer.
However, you need to understand that you’re not going to be able to please every single person and therefore just because you know you might get a few customers wanting to purchase an item from your store after closing hours doesn’t mean you should stay open around the clock.
Stick to your set opening and closing hours, offer alternatives outside of these hours (such as a website) where possible and focus the time outside of your open hours to all of the other administrative and managerial tasks that need to be completed.
Just because you’re a small business owner, it doesn’t mean that you have to work 24 hours a day. However, it’s understood that there are certain points when you need to be available as much as possible to manage your small business effectively right around the clock, something that you should be able to do perfectly by following the information detailed here.
This post was originally featured on November 8, 2011.