No matter what industry you operate in, there’s always the possibility of you coming into contact with an angry customer. Whether it’s because you’ve done…
Owning a small business brings with it a range of different emotions that you’re likely to experience in varying degrees, from extreme happiness as you…
By Anton Roder I spent about 8 years working as a legal assistant for two different legal firms. During that time people often complained about…
Previously I had discussed the benefits of drop-shipping inventory as opposed to a merchant buying it all up front and having to take care of…
Congratulations on being a successful small business owner with great clients and awesome employees. Your team does a great job and you want to get…
As fun, enjoyable and exciting as running a small business can be, it can also be one other thing – stressful. No matter how relaxed…
I was recently having some discussions with several merchants and their accounting and financial consultants/analysts about the numbers with which they run their business and…
One of the most annoying, stressful, worrying and potentially time-consuming things any small business owner can receive is a customer complaint. No matter what it’s…