Earlier in the month, I talked about how best to deal with complaints from your customers (‘How To Effectively Deal With Customer Complaints‘). As all…
Every business can benefit from listening to what their customers say. Whether it’s a positive or negative comment, your customers’ feedback is the best business…
One of the most annoying, stressful, worrying and potentially time-consuming things any small business owner can receive is a customer complaint. No matter what it’s…
Every organisation has customers who complain. It doesn’t matter whether you’re a small business who has only been in operation a few months or a…
When it comes to business, change is good. There’s always a need for a constant, but as with most things in life, change brings with…
Every single organization, irrelevant of its size, receives customer complaints. Some organizations receive more than others and each organization reacts differently to the customer complaints…