Take a look at the world’s must successful businesspeople and you’ll see that although they are very often in the limelight and regarded as the sole person responsible for the success of their organization(s), the truth is, more often than not, they have a dedicated… Read More
All small business owners have one thing in common – they are very protective over their business. Although this is great in some respects, it can mean that they view their business through rose tinted glasses, often not seeing when changes need to be made.… Read More
No matter whether you operate an internet based service from your bedroom or you have a small retail unit and employ two or three members of staff, there are two things that every small business needs to be able to develop and expand – time… Read More
A few weeks ago, I talked about customer complaints and how to deal with them, limiting the problems often associated with complaints from customers. Today, I want to provide an insight into how any small business can take advantage of a complaining customer, whether they’ve… Read More
When you’re an employer working for a company, having ‘off’ days isn’t too much of an issue. You can have a day where you’re not feeling particularly motivated or a day where you’re struggling to stay focused and generally speaking, nothing major will happen and… Read More
As any small business owner will tell you, the first few months starting up are some of the most daunting, largely because there’s such a lot to not only think about, but actually do. From registering your small business through to carrying out a sufficient… Read More
Most small businesses are setup based on an idea. A vision, a belief or a thought. Of course, a bit of research always takes place to ensure there is at least some viability in the idea, but the very essence of a small business begins… Read More
For many small business owners, the start of a New Year brings with it bagfuls of energy, aspiration and ideas. Whether they’ve finished the last year on a high or a low, they’ve had a break over the holiday season and feeling fully rested and… Read More