As technology develops, so do consumers’ expectations of businesses and their individual requirements that they consider to be conducive to a great experience with an organisation. Customer service itself has always played a huge role in business and today, organisations are faced with the potential… Read More
Note: This post was originally published at NakedPR.com / SocialRealist.com and was moved to BizAmmo upon that blog’s retirement. — Wing it. Just hop on in there, set up a bunch of social media profiles and get posting, tweeting, and sharing. Then hope for the… Read More
For any small business owner, it can be difficult finding the time to carry out the tasks that are required on a regular basis, never mind anything additional that they believe – or are being told – to carry out and keep on top of.… Read More
Note: This post was originally published at NakedPR.com / SocialRealist.com and was moved to BizAmmo upon that blog’s retirement. Content was updated in January 2015. – I received a question from a reader, related to the freedom customers have in leaving public feedback about a… Read More
If there’s one resource it seems every organization needs to utilize today, it’s social media. Twitter. Facebook. LinkedIn. Pinterest. Whether it’s one of these or any of the other hundreds of networks out there (and there genuinely are hundreds), there’s a range of different benefits… Read More
There are various resources all organisations need to use if they’re looking to succeed today. Some are obvious and are utilised automatically at the startup stage, whilst many more, although they’re known about, aren’t looked at in-depth for a variety of reasons. One perfect example… Read More
Have you avoided social media in your business so far? Have you played with some social media tools, but you aren’t sure what to do with them? Why not focus your social media efforts around improving customer service? Let’s explore four simple ways you can do that,… Read More
It’s been discussed on BizAmmo in the past just how beneficial utilising Twitter can be for your small business and how you should go about using it. Giving you an instant method of communication between you as a company and your past, present and prospective… Read More